Terms & Conditions

1. General

Qalam Studio operates an e-commerce platform offering fine art products including Paints & Colors, Canvas & Easels, Brushes & Painting tools, Architecture & Interior art supplies, Paper & Pads, and Drawing & Illustration materials.
These terms apply to all visitors, users, and customers of the website.

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years old or accessing the website under parental supervision.

• You are legally capable of entering into a binding agreement under Indian law.

3. Products & Availability

• All products displayed are subject to availability.

• We reserve the right to modify, discontinue, or limit the quantity of any product without prior notice.

• Product images are for reference only; slight variations in color or packaging may occur due to lighting or manufacturer updates.

4. Pricing & Payments

• All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of taxes as mentioned.

• Qalam Studio reserves the right to change prices at any time without prior notice.

• Payments must be completed through our approved payment gateways.

• We are not responsible for payment failures caused by third-party payment providers.

5. Order Confirmation & Cancellation

• Orders are confirmed only after successful payment.

• Qalam Studio reserves the right to cancel any order due to pricing errors, stock unavailability, or suspected fraudulent activity.

• Customers may request order cancellation before shipment. Once shipped, cancellation may not be possible.

6. Shipping & Delivery

• We deliver across India through trusted courier partners.

• Delivery timelines are estimates and may vary due to location, courier delays, or unforeseen circumstances.

• Qalam Studio is not responsible for delays caused by courier partners, natural events, or force majeure situations.

7. Returns & Refunds

• Returns are accepted only for damaged, defective, or incorrect products received.

• Customers must notify us within 48 hours of delivery with supporting images.

• Products must be unused, in original condition, and packaging.

• Refunds will be processed to the original payment method within the applicable timeframe after inspection.

Customized or opened art materials may not be eligible for return.

8. Intellectual Property

• All content on this website, including logos, images, text, graphics, and design elements, is the property of Qalam Studio.

• Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

9. User Conduct

You agree not to:

• Use the website for unlawful purposes

• Upload harmful, abusive, or misleading content

• Attempt to breach website security or interfere with site functionality

Violation may result in termination of access without notice.

10. Third-Party Links

Our website may contain links to third-party websites.
Qalam Studio is not responsible for the content, privacy policies, or practices of any external websites.

11. Limitation of Liability

Qalam Studio shall not be liable for:

• Any indirect, incidental, or consequential damages

• Loss arising from misuse of products

• Website downtime due to technical or maintenance issues

Use of products is at the customer’s discretion and risk.

12. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of Indian courts.

14. Changes to Terms

Qalam Studio reserves the right to update or modify these Terms & Conditions at any time.
Changes will be effective immediately upon posting on the website.

15. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us:

Qalam Studio
Website: https://qalamstudio.in/
Email: qalamstudio.qs@gmail.com